Private Tutor Pte Ltd (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our private tutor matching services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1. Personal Information

  • Name
  • Contact details (email address, phone number, address)
  • Date of birth
  • Gender
  • Educational background and qualifications
  • Tutoring preferences and requirements

1.2. Usage Information

  • IP address
  • Browser type and version
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Service Delivery

  • To match students/parents with suitable tutors
  • To facilitate communication between students/parents and tutors
  • To process payments for tutoring services

2.2. Communication

  • To send you updates, newsletters, and promotional materials
  • To respond to your inquiries and provide customer support

2.3. Improvement of Services

  • To analyse usage patterns and improve our website and services
  • To conduct surveys and gather feedback

2.4. Legal Compliance

  • To comply with legal obligations and protect our legal rights

3. Disclosure of Your Information

We may disclose your personal information to:

  • Tutors, to facilitate the matching process
  • Third-party service providers who assist us in operating our website and services
  • Law enforcement or regulatory authorities, if required by law
  • Other parties with your consent or as required to fulfil our contractual obligations

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:

  • Secure storage of personal information
  • Use of encryption and secure communication channels
  • Regular security assessments and updates

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to your personal information.
  • Correction: You have the right to request correction of inaccurate or incomplete personal information.
  • Deletion: You have the right to request deletion of your personal information, subject to legal or contractual obligations.
  • Objection: You have the right to object to the processing of your personal information for certain purposes.
  • Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

To exercise these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of these websites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.